Most asked
Frequently asked questions
Still have questions?
Visit our Knowledge Management Help Centre
Learn more about our products and services, review in-depth how-to guides, and how to activate your customer portal account.
Worldpay Product Help CentreAccess our customer portal - the Worldpay Dashboard
To manage your account, view transactions, review your settlement, or monthly bill? Log in to the Worldpay Dashboard - our online self-service portal to help you easily manage your account.
Log in to Worldpay DashboardOrder machine accessories
The Worldpay Accessories Ordering Portal has everything you need, from cleaning products to machine accessories, you'll find everything you need in one place.
Accessories Ordering PortalStill need help?
Our payments team is here for you 24/7.
- Merchant account or card machine enquiries – 03457 61 62 63
- Online & Virtual Terminal support - 0330 333 1233
- Republic of Ireland customers - 1 800 24 26 36
If you are a corporate customer and have a relationship manager, please contact them directly for assistance.
Providing good service is important to us
If we don’t get it right for you, please tell us as soon as possible so we can put it right and make improvements.
Write
Worldpay Customer Complaints Department Victory House Fifth Avenue Gateshead England NE11 0EL
Call
UK - 03457 61 62 63 Republic of Ireland - 1800 24 26 36. Fax - 0191 493 3257. International - +00 44 (0) 1720 616263