Zalando
Fashioning frictionless online payments.
Worldpay helps Zalando provide a fast, secure and seamless payments experience
As one of Europe’s most successful online fashion presences, Zalando prioritizes providing their customers with a seamless, intuitive and world-class digital experience throughout their shopping journey.
With more than 51 million active users in 25 European markets, Zalando needed a payments partner that could help the business scale in both its existing and new markets, while also optimizing acceptance rates, reducing fraud and delivering a fast and frictionless checkout process.
Because of its reach, industry-leading technology and a dedicated team of retail subject matter experts, Worldpay was Zalando's obvious choice to be their payments partner. Since 2013, Worldpay’s optimization team and product managers have work closely with Zalando to stay current with scheme updates, regulations and local preferences.
Additionally, Worldpay has collaborated with Zalando on large-scale projects and the successful implementation of a scheme-compliant marketplace model.
At a glance
Objective
Deliver a premium customer payments experience while optimizing acceptance, reducing fraud, ensuring compliance with PSD2 and scaling with growth
Worldpay solutions
Enterprise Payments Capabilities
Impact
Ongoing consultation from Worldpay's payment professionals, together with optimization support, has helped Zalando power their growth across European markets and increase their presence as a global fashion brand.
- Enhanced customer payment experience
- Ensured PSD2 compliance
Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.
