Blackwater Motors Group

Blackwater Motors Group uses Worldpay Dashboard to gain valuable insights regarding each stage of the payment process

Blackwater Motors Group operates several passenger and commercial vehicle dealerships under the Audi, Skoda, SEAT and Volkswagen brands, and also offers their general public, fleet management and corporate customers a full range of aftersales amenities, including servicing, parts and accessories.

Established in 1991 in Fermoy, Ireland, the business has since grown and expanded to include additional dealerships in County Cork and City locations, plus County Kerry, along with the establishment of their Carmaxx quality pre-owned center.

A need for a payments change

According to David O’Flynn, financial controller, at Blackwater Motors Group, his organization did not have a particularly beneficial relationship with their previous payments company, nor did they offer Blackwater any type of online reporting system.

“It was important for us to be able to use a real-time, electronic system to monitor transactions and access statements,” he says. “Additionally, having a reliable and cost-effective payments platform and next-day settlement capabilities were very high on our list – plus, we greatly desired to forge a strong bond with our payments partner.”

Worldpay takes the time to understand the business

A Worldpay customer since 2022, David recalls that, “Our initial attraction to and reason for going with Worldpay was that they really took the time to fully understand our business, and carefully listened to what was important to us.

“From our initial interactions right through to today, Worldpay continues to dependably support us with their approachable and thoughtful team,” he notes. “We feel that Worldpay provides us with a solid and real partnership, and can help us grow further in the future.”

Worldpay Dashboard

David and the Blackwater Motors team use Worldpay Dashboard, an online, self-service portal that provides a real-time view into every stage of the payment process – from transactions to settlements to invoicing.

Worldpay Dashboard delivers valuable, business-impacting insights, such as instant access to sales totals, easy-to-read breakdowns of card transactions, visual representations of data and transaction history and awareness of customer spending patterns.

Easy implementation

When asked to comment regarding how his set-up process was, David replies, “It was seamless and easy for us. We agreed on a rollout plan with our account manager, and he and the Worldpay team took care of the rest. It really instilled confidence in Worldpay right from the start.”

At a glance

Objective

Find a payments company that offers insightful online reporting and provides strong guidance and service.

Worldpay solutions

SMB Payments Capabilities; Worldpay Dashboard; Pay by Link

Impact

• Improved payments visibility
• Save time and money
• Reconcile accounts and handle queries with ease
• Enjoys exceptional support

“Worldpay continues to dependably support us with their approachable and thoughtful team.”

David O’Flynn, Financial Controller, Blackwater Motors Group

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