Soccer team gets its payments kicks after changing providers.

Cork City FC

Soccer team gets its payments kicks after changing providers.

Club realizes immediate value working with Worldpay

As one of nine member organizations in the League of Ireland’s First Division, the Cork City Football Club (FC) was one of the first professional clubs in Ireland and the first in Cork.

Founded in 1984, the team plays its home matches on the grounds of the approximately 7,500-capacity Turners Cross, the only stadium in the league that is seated and covered on all four sides.

Throughout its history, Cork City FC has experienced varied success, and the club enjoys a dedicated local, national and even international fan base.

New payments provider sought

According to Éanna Buckley, chief operating officer for Cork City FC, his organization decided to move on from their previous payments provider and made the change to Worldpay.

Éanna identified the main problem areas Cork City FC faced with their former provider as the speed of the physical terminals ─ especially on match days ─ plus lack of support and clarity regarding billing.

“During our initial meetings with Worldpay, they took the time to understand our business and really listened to our very specific needs, which impressed the board immediately,” said Éanna. “There was no rushed sales process. Professionalism and guidance were key to us, and Worldpay provided both in great abundance.”

Worldpay delivers immediate value

Éanna observed that after making the switch to Worldpay, the transformation to his organization’s business and impact on the workforce were immediate.

“Worldpay provided the right solution for us, the terminals arrived on schedule, they were installed by an engineer and our staff trained on their use. It could not have gone better,” he stated. “The feedback from everyone ─ including fans ─ has been extremely positive.

"Additionally, billing is now clear, transparent and easy for our accounting team to work with,” he said. “Plus, the ongoing support from Worldpay and our sales director has been truly refreshing.”

In closing, Éanna enthused, “We have never seen a more professional approach from a payments provider. Worldpay has been diligent and collaborative from start to finish. We simply can’t make a strong enough recommendation of Worldpay as a payments solution provider.”

At a Glance

Objective

Secure clear and transparent billing, achieve faster transaction processing and acquire overall payments knowledge and guidance.

Worldpay solutions

SMB Payments Capabilities

Impact
  • Faster, smoother payments operation
  • Process more business on match days
  • Dramatic increase in number of overall card transactions
  • Transformative effect on Cork City FC’s business and staff

"We simply can’t make a strong enough recommendation of Worldpay as a payments solution provider.”

Éanna Buckley, COO, Cork City FC

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