Emirates

Flying high with help from Worldpay

A subsidiary of the Emirates Group, Emirates is the world’s largest international airline, flying across six continents to more than 150 destinations in 85 countries.

After examining the whole payments environment from both the airline and travel industry perspectives, Emirates determined that they needed a strategic partner that operates globally and is forward thinking.

According to Michael Doersam, group CFO of Emirates Group, the carrier started their relationship with Worldpay in 2004, and then embarked on a deeper strategic partnership in 2012.

“We were looking for a payment service provider and acquirer like Worldpay who would bring a lot of reliability into the business, because we deal with global customers and (payments) shouldn’t be a disruptive process for them.

“In our relationship with Worldpay,” Michael continues, “we use three products – the payment gateway, the acquirer part and the third one is the alternative payment methods, where Worldpay is quite unique.”

In addition to working on the airline side of the business, Michael points out that Emirates also uses Worldpay at their sister company, dnata, a global air and travel services provider.

“Worldpay is an important strategic partner of ours,” notes Michael. “Many thanks for the great teamwork.”

At a glance

Objective

Develop a relationship with a globally-operating payments partner that provides reliable solutions.

Worldpay solutions

Enterprise Payments Capabilities

Impact

• Highly-collaborative, long-term and valued partnership yields results

“Worldpay is an important strategic partner of ours. Many thanks for the great teamwork.”

Michael Doersam, Group CFO, Emirates Group

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