Holiday Extras
Optimising transaction rates for this travel add-on market leader.
Providing payments capabilities and real-world advice for travel firm
With their slogan of, "Less hassle; more holiday," the mission of the travel experts team at Holiday Extras ─ the U.K. market leader for travel add-ons ─ is to ensure that their customers really can make the most of their precious holiday time.
With more than 40 years' experience, and using innovative technology and the most personal service in travel, Holiday Extras brings their clients great value on airport hotels, parking, lounges, transfers, car hire, holiday insurance and U.K. short breaks as their core offerings.
Arrangements for more than eight million travelers are made every year, with over 95% of these bookings coming from the Holiday Extras website.
What did Holiday Extras need?
Holiday Extras had been with their previous payments provider for more than 20 years when they decided to switch to Worldpay. They needed a reliable partner that understood their business and could deliver the right acquiring solution to support their specific needs.
In 2015, Holiday Extras made Worldpay their payments partner of choice, and here’s why.
Understanding the business
Worldpay spent a considerable amount of time getting to know Holiday Extras. By understanding their business model, Worldpay put a solution in place that suited their exact requirements.
Building confidence with the teams
Worldpay held workshops with Holiday Extras to demonstrate their products. In doing so, they built confidence with teams across the business from different disciplines. A lot of boxes were ticked during this process which made the decision easy once the commercial negotiations were concluded.
A global acquiring solution
Worldpay's reputation, reliability and international coverage ─ including offering direct domestic acquiring in scores of markets ─ has meant that Holiday Extras now processes all of their U.K. and European volumes with Worldpay.
More than just a payments provider
Worldpay provided Holiday Extras with expert consultation on interchange optimisation, and also demonstrated cutting-edge data analytics capabilities to advise on how they can improve their payments strategy.
At a glance
Objective
Switch to a reliable payments partner that understood the business and could deliver the right acquiring capabilities and products to support specific needs.
Worldpay solutions
Enterprise Payments Capabilities; Global Acquiring; Reporting and Insights
Impact
- Data-driven industry insights
- Optimised transaction rates
- Stable and reliable solution that facilitates a positive payments experience
Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.
