Muddy Boots
Coffee and sandwich shop enjoys the perks of improved payments experiences.
Cafe relies on Worldpay for efficient payments processing and guidance
Located within the Trojans Club, the largest, community-based amateur sports club in Hampshire County, England, Muddy Boots is a coffee and sandwich business that provides small batch, freshly-ground local coffees, teas and hot chocolate.
Additionally, the café offers the club’s membership a variety of porridge pots, fresh sandwiches made to order, tea cakes and a wide selection of cold drinks, among many other items, to help them recharge.
Worldpay delivers
After initially being declined for a payment card machine by her bank, Steph Kenway, owner and manager of Muddy Boots, turned to Worldpay, who provided a DX8000 in-store payment device that optimizes performance and security.
"Worldpay made things so easy for me,” Steph says. “Everything was quite efficient with no fuss.”
Insights gained from the Worldpay Dashboard
Steph uses the Worldpay Dashboard to access a complete view of her business and payments activity, allowing her to interact with information and data in real time – from card sales to settlements and invoices.
An online, self-service portal, the Worldpay Dashboard provides valuable insights such as instant access to sales totals, breakdowns of card transactions and visual representations of data and transaction history. According to Steph, “The Worldpay Dashboard is so easy to navigate and provides me with the vital info I need.”
Exemplary implementation experience
When asked to comment on how her Worldpay set-up experience went, Steph was effusive.
“Honestly, it was absolutely amazing and very impressive. I’m very happy with Worldpay as my payments partner."
On a final note, Steph observes, “Opening a new venture in the depths of an historically high inflationary period is risky, to say the least. With help from Worldpay and my remarkable rep, my business has taken off beyond my wildest expectations.”
At a Glance
Objective
Find a payments partner that provides an easy-to-use system and excellent service.
Worldpay solutions
SMB Payments Capabilities; Worldpay Dashboard
Impact
- Reliable payments system
- Reduced overall card processing fees
- Realized substantial savings
- Receives highly responsive, consultative support
"I'm very happy with Worldpay as my payments partner."
Steph Kenway, Owner & Manager, Muddy Boots
Note: Not all products, solutions or capabilities mentioned in our client stories are available in all geographic regions. Please consult your relationship manager or customer care (existing customers) or sales (prospects) for more information.
